• Swimmers should not eat for at least 1 hour prior to swimming.
  • Please arrive for the teaching session on time.
  • As a rule of thumb, do not enter the pool area prior to your lesson start time. Whilst you are waiting for your class, please keep the poolside noise down to a minimum so that all lessons can take place in a calm and peaceful atmosphere.
  • Only enter the pool (water) once your instructor has invited you to do so.
  • Listen to what your instructor tells you. If you don’t understand, please ask.
  • The following actions are seen as unacceptable behavior: running, diving, jumping, ducking, fighting, bombing, shouting and throwing items. If you are warned and behavior persists you will be asked to leave.
  • Do not ‘dangle’ babies into the water at the side of the pool, you may be asked to the leave the pool area and not continue your session if this occurs.
  • Swimming goggles, including those with ophthalmic prescription lenses, may be worn at the wearers own risk.
  • To avoid injury the wearing of spectacles in the water by a swimmer during a session is not recommended. Care of spectacles is the responsibility of the parent/guardian.
  • Jewellery can be a hazard and should not be worn during swimming, including earrings.
  • Appropriate swimwear should be worn at all times in the swimming pool and communal changing areas.
  • During lessons parents/guardians must not interrupt or communicate with the teacher, distract the pupils or approach the poolside, unless it is a matter of health and safety, as you may endanger the safety of the pupils and other pool users.

Pool safety

  • In the event of any emergency the person in charge will follow the pool’s emergency action plan (EAP).
  • All swimmers and spectators will immediately stop what they are doing and wait quietly for further instructions.
  • Should it be necessary to clear the pool, when the instruction is given, all swimmers will move to the sides of the pool, leave the water and stand back from the side.
  • Should it be necessary to evacuate the building no attempt should be made to recover possessions from the changing rooms or anywhere else within the building.

In the interests of hygiene

  • All swimmers must shower and go to the toilet before they enter the water as this helps to keep the pool clean and maximizes their learning time.
  • Do not take any food or drink into the changing rooms.
  • No buggies in the changing rooms, please leave them outside.
  • Shoes must not be worn in changing areas and pool hallway; all shoes are to be left by entrance doorway.
  • All babies, until they are potty trained, must wear double protection nappies in the pool consisting of a disposable swim nappy underneath a leak proof re-usable swim nappy.
  • Goggle and Giggle reserves the right to refuse admission to the swimming pool without the appropriate swimwear.
  • At the request of all pool owners, used or soiled nappies should not be disposed of in changing room bins.
  • Always change your baby on the floor or by the services provided using a suitable changing mat. Do not use any raised areas such as benches, trolleys or tables. This is to prevent babies from rolling onto the floor from high surfaces which can easily happen and is extremely distressing for all concerned.
  • Please keep the changing areas clean and tidy to ensure a comfortable changing environment for all users.

Changes to the Code of Conduct

From time to time Goggle and Giggle may update these terms by sending you either an updated version or notification of minor changes. You are free to not accept these changes but we would ask you to notify us in writing of your non-acceptance within 14 days of your receipt, failing which we will be entitled to treat our agreement with you as being subject to the updated version.

Contact us

Do not hesitate to contact us should you require any further information or advice:

Goggle and Giggle Ltd.

Address: YMCA Club
                112 Great Russell Street,
                WC1B 3NQ
Phone:    07769 257633
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